Frequently Asked Questions

How much does shipping cost?

Standard freight shipping is free on every order. Need it sooner?Expedited delivery is available at checkout for an additional $380.
 

How long does delivery take?

Standard delivery runs 7–21 business days, covering processing and freighttransit. Expedited service is 5–12 business days.
 

Do I need a forklift or loading dock?

No. Delivery is curbside, and a liftgate can lower the machine to theground for you.
 

Where does my order ship from?

Our warehouse in Elizabeth, Colorado. Orders ship by freight carrier acrossthe continental United States.
 

What if my delivery arrives damaged?

Note the damage on the delivery receipt before you sign, take photos,and contact us right away — that's what protects the freight claim, andwe'll help make it right.
 

Is there a warranty?

Yes — every machine carries a 2-year warranty covering defects inmaterials and workmanship under normal use. Normal wear, consumable parts,misuse, and improper maintenance aren't covered.
 

What is the return policy?

14 days from delivery, no restocking fee. Equipment must be unused and inoriginal, resalable condition with all parts and documentation.
 

How do I track my order?

You'll receive tracking details when your order ships, and the freightcarrier will contact you to schedule delivery. You can also send us yourorder number any time for the latest status.
 

Do you offer financing?

Yes — options include 0% interest for 12 months, extended 36-month termsfor larger operations, and equipment leasing. Terms depend on the creditreview. See Financing Options for details.
 

How do I get in touch?

Call (000) 000-0000 or email info@gearmeshsupply.com — our US-based teamhandles sales and support, Monday–Friday, 9:00 AM – 5:00 PM ET.

GearMesh Supply · 43260 Co Rd 21, Elizabeth, CO 80107, USA